Bayunendro SP., Oktavianus (2007) Analisis kepuasan konsumen atas kualitas jasa dan kualitas pelayanan hotel : studi kasus pada Hotel Santika Pontianak. Skripsi thesis, Sanata Dharma University.
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Item Type: | Thesis (Skripsi) |
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Subjects: | H Social Sciences > HY Management |
Divisions: | Faculty of Economics > Department of Management |
Depositing User: | Perpustakaan |
Date Deposited: | 13 Dec 2017 06:34 |
Last Modified: | 13 Dec 2017 06:34 |
URI: | http://repository.usd.ac.id/id/eprint/13487 |
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