Situmorang, Pesta Yuliana (2006) Analisis pengaruh kualitas layanan terhadap kepuasan pelanggan : studi kasus pada Larissa Skin Care & Hair Treatment Jl. C. Simanjutak 78, Yogyakarta. Skripsi thesis, Sanata Dharma University.
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Item Type: | Thesis (Skripsi) |
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Subjects: | H Social Sciences > HY Management |
Divisions: | Faculty of Economics > Department of Management |
Depositing User: | Perpustakaan |
Date Deposited: | 19 Dec 2017 06:14 |
Last Modified: | 19 Dec 2017 06:14 |
URI: | http://repository.usd.ac.id/id/eprint/13918 |
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