Pengaruh kepuasan pelanggan, kepercayaan pelanggan dan switching cost terhadap loyalitas pelanggan handphone Nokia N73 : studi kasus pada mahasiswa Universitas Sanata Dharma Merican, Yogyakarta terhadap handphone Nokia N73

Sitepu, Edy Piyanda (2008) Pengaruh kepuasan pelanggan, kepercayaan pelanggan dan switching cost terhadap loyalitas pelanggan handphone Nokia N73 : studi kasus pada mahasiswa Universitas Sanata Dharma Merican, Yogyakarta terhadap handphone Nokia N73. Skripsi thesis, Sanata Dharma University.

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Item Type: Thesis (Skripsi)
Subjects: H Social Sciences > HY Management
Divisions: Faculty of Economics > Department of Management
Depositing User: Perpustakaan
Date Deposited: 20 Dec 2017 04:40
Last Modified: 20 Dec 2017 04:40
URI: http://repository.usd.ac.id/id/eprint/14048

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