Thambun, Feliks Ivan (2014) Analisis pengaruh nilai pelanggan, kualitas pelayanan dan kedekatan emosional terhadap loyalitas nasabah : studi kasus pada BANK CIMB NIAGA Universitas Sanata Dharma. Skripsi thesis, Sanata Dharma University.
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Item Type: | Thesis (Skripsi) |
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Subjects: | H Social Sciences > HY Management |
Divisions: | Faculty of Economics > Department of Management |
Depositing User: | Perpustakaan |
Date Deposited: | 08 Jan 2018 06:35 |
Last Modified: | 08 Jan 2018 06:35 |
URI: | http://repository.usd.ac.id/id/eprint/14747 |
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