Lay, Alfred Zedekias (2000) Analisis tanggapan konsumen terhadap atribut jasa hotel : Studi kasus pada Hotel Santika Yogyakarta yang telah menerapkan sistem manajemen mutu terpadu. Skripsi thesis, Sanata Dharma University.
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Item Type: | Thesis (Skripsi) |
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Subjects: | H Social Sciences > HY Management |
Divisions: | Faculty of Economics > Department of Management |
Depositing User: | Perpustakaan |
Date Deposited: | 10 Jan 2018 06:59 |
Last Modified: | 10 Jan 2018 06:59 |
URI: | http://repository.usd.ac.id/id/eprint/15090 |
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