Evaluasi penerapan strategi CRM, kepuasan, dan loyalitas pelanggan : studi kasus pada Supermarket Matahari Galeria dan Supermarket Maga Panembahan

Kusuma Dewanto, Martinus (2006) Evaluasi penerapan strategi CRM, kepuasan, dan loyalitas pelanggan : studi kasus pada Supermarket Matahari Galeria dan Supermarket Maga Panembahan. Skripsi thesis, Sanata Dharma University.

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Item Type:	Thesis (Skripsi)
Subjects:	H Social Sciences > HY Management
Divisions:	Faculty of Economics > Department of Management
Depositing User:	Perpustakaan
Date Deposited:	19 Jan 2018 07:16
Last Modified:	19 Jan 2018 07:16
URI:	http://repository.usd.ac.id/id/eprint/16027

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