Cahyaningrum, Anis Okta (2015) Analisis pengaruh pelayanan purna jual terhadap kepuasan konsumen dan dampaknya pada word of mouth kasus konsumen Emax Group di Ambarukmo Plaza Yogyakarta. Skripsi thesis, Sanata Dharma University.
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| Item Type: | Thesis (Skripsi) |
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| Subjects: | H Social Sciences > HY Management |
| Divisions: | Faculty of Economics > Department of Management |
| Depositing User: | Y. Etik Supriyanti |
| Date Deposited: | 23 Nov 2015 01:44 |
| Last Modified: | 23 Nov 2015 03:24 |
| URI: | http://repository.usd.ac.id/id/eprint/1662 |
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