Utomo, Daniel Margi (2009) Pengaruh kualitas interaksi, kualitas lingkungan fisik dan kualitas hasil pelayanan terhadap kepuasan konsumen : studi kasus pada konsumen XL Center Jl. Mangkubumi No.20-22 Yogyakarta. Skripsi thesis, Sanata Dharma University.
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Item Type: | Thesis (Skripsi) |
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Subjects: | H Social Sciences > HY Management |
Divisions: | Faculty of Economics > Department of Management |
Depositing User: | Y. Etik Supriyanti |
Date Deposited: | 10 Mar 2016 07:20 |
Last Modified: | 10 Mar 2016 07:20 |
URI: | http://repository.usd.ac.id/id/eprint/3532 |
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