Mwinuka, Nickson (2024) Accessing How Managers Handle Delays Towards Customer Satisfaction: Two Case Studies Of Hotels In Yogyakarta -Indonesia. Skripsi thesis, Sanata Dharma University.
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Item Type: | Thesis (Skripsi) |
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Subjects: | H Social Sciences > HY Management |
Divisions: | Graduate Programs > Management |
Depositing User: | Maria Yovita Qwartiti |
Date Deposited: | 24 Jun 2024 02:31 |
Last Modified: | 24 Jun 2024 02:31 |
URI: | http://repository.usd.ac.id/id/eprint/50861 |
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