Items where Author is "Agnes, Rini Julia"

Agnes, Rini Julia (2023) Pengaruh Diskon dan Kualitas Layanan Terhadap Niat Pelanggan Untuk Word of Mouth Studi Pada Pelanggan Kursus Bahasa Inggris Discovery English Jogja. Skripsi thesis, Sanata Dharma University.

Agnes, Rini Julia and Kumaralalita, Brigitta Gaby and Vanessa, Gloria and Dewi, Luh Gita Hari (2023) The Role of Customer Satisfaction in Mediating Discounts and Service Quality on Customer Intentions for Word of Mouth: Study on English Course Customers Discovery English Jogja. Proceedings The 2nd International Conference on Economics, Business, and Management Research (ICEBMR), 2. pp. 272-284. ISSN ISSN: 3032-596X