Items where Author is "Arlen, Dewi"

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Thesis

Arlen, Dewi (2010) Pengaruh lingkungan fisik dan antrian pelayanan terhadap kepuasan konsumen : studi kasus pada bengkel motor ``Ahass 2592 Monza Prima`` Gejayan, Yogyakarta. Skripsi thesis, Sanata Dharma University.

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