Items where Author is "Cahyarini, Catharina Chandra"

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Cahyarini, Catharina Chandra (2011) Pengaruh nilai nasabah dan citra merek terhadap kepuasan dan loyalitas nasabah dalam menggunakan jasa pelayanan perbankan : studi kasus pada PT Bank BNI (Persero) Tbk. Cabang UGM Yogyakarta. Skripsi thesis, Sanata Dharma University.

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