Items where Author is "Dewi, Theresia Inggrit Melania"

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Dewi, Theresia Inggrit Melania (2019) Pengaruh Customer Relationship management dan kualitas layanan terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel intervening. Studi pengguna Go-Pay pada aplikasi GO-JEK di Kota Yogyakarta. Skripsi thesis, Sanata Dharma University.

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