Items where Author is "Indriastuti, St. Yuse Felani"

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Indriastuti, St. Yuse Felani (2005) Analisis kepuasan dan loyalitas nasabah berdasarkan kualitas pelayanan : studi kasus pada PT. Bank Negara Indonesia [Persero] Tbk cabang pembantu Muntilan 2005. Skripsi thesis, Sanata Dharma University.

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