Items where Author is "Marcyano, Ignatius Tenaar Rocky"

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Thesis

Marcyano, Ignatius Tenaar Rocky (2011) Dimensi-dimensi pembentuk kualitas layanan jasa pada bank : studi kasus Bank BNI`46 Jalan Persatuan Bulaksumur KCP UGM Yogyakarta. Skripsi thesis, Sanata Dharma University.

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