Items where Author is "Sitepu, Edy Piyanda"

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Sitepu, Edy Piyanda (2008) Pengaruh kepuasan pelanggan, kepercayaan pelanggan dan switching cost terhadap loyalitas pelanggan handphone Nokia N73 : studi kasus pada mahasiswa Universitas Sanata Dharma Merican, Yogyakarta terhadap handphone Nokia N73. Skripsi thesis, Sanata Dharma University.

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