Items where Author is "Utomo, Daniel Margi"

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Thesis

Utomo, Daniel Margi (2009) Pengaruh kualitas interaksi, kualitas lingkungan fisik dan kualitas hasil pelayanan terhadap kepuasan konsumen : studi kasus pada konsumen XL Center Jl. Mangkubumi No.20-22 Yogyakarta. Skripsi thesis, Sanata Dharma University.

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