Marcyano, Ignatius Tenaar Rocky (2011) Dimensi-dimensi pembentuk kualitas layanan jasa pada bank : studi kasus Bank BNI`46 Jalan Persatuan Bulaksumur KCP UGM Yogyakarta. Skripsi thesis, Sanata Dharma University.
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| Item Type: | Thesis (Skripsi) |
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| Subjects: | H Social Sciences > HY Management |
| Divisions: | Faculty of Economics > Department of Management |
| Depositing User: | Perpustakaan |
| Date Deposited: | 21 Dec 2017 01:44 |
| Last Modified: | 21 Dec 2017 01:44 |
| URI: | http://repository.usd.ac.id/id/eprint/14101 |
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