Pengaruh nilai nasabah dan citra merek terhadap kepuasan dan loyalitas nasabah dalam menggunakan jasa pelayanan perbankan : studi kasus pada PT Bank BNI (Persero) Tbk. Cabang UGM Yogyakarta

Cahyarini, Catharina Chandra (2011) Pengaruh nilai nasabah dan citra merek terhadap kepuasan dan loyalitas nasabah dalam menggunakan jasa pelayanan perbankan : studi kasus pada PT Bank BNI (Persero) Tbk. Cabang UGM Yogyakarta. Skripsi thesis, Sanata Dharma University.

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Item Type: Thesis (Skripsi)
Subjects: H Social Sciences > HY Management
Divisions: Faculty of Economics > Department of Management
Depositing User: Perpustakaan
Date Deposited: 05 Jan 2018 01:38
Last Modified: 05 Jan 2018 01:38
URI: http://repository.usd.ac.id/id/eprint/14567

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