Pengaruh kualitas produk, kualitas pelayanan dan harga pada kepuasan dan dampaknya pada loyalitas pelanggan : studi kasus pada mahasiswa pelanggan kartu prabayar Smartfren di kampus II Universitas Sanata Dharma Yogyakarta

Wuisan, Heisy Elvira (2013) Pengaruh kualitas produk, kualitas pelayanan dan harga pada kepuasan dan dampaknya pada loyalitas pelanggan : studi kasus pada mahasiswa pelanggan kartu prabayar Smartfren di kampus II Universitas Sanata Dharma Yogyakarta. Skripsi thesis, Sanata Dharma University.

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Item Type: Thesis (Skripsi)
Subjects: H Social Sciences > HY Management
Divisions: Faculty of Economics > Department of Management
Depositing User: Perpustakaan
Date Deposited: 09 Jan 2018 05:17
Last Modified: 09 Jan 2018 05:17
URI: http://repository.usd.ac.id/id/eprint/14901

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