Analisis kepuasan konsumen atas kualitas jasa dan kualitas pelayanan hotel : studi kasus pada Hotel Santika Pontianak

Bayunendro SP., Oktavianus (2007) Analisis kepuasan konsumen atas kualitas jasa dan kualitas pelayanan hotel : studi kasus pada Hotel Santika Pontianak. Skripsi thesis, Sanata Dharma University.

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Item Type: Thesis (Skripsi)
Subjects: H Social Sciences > HY Management
Divisions: Faculty of Economics > Department of Management
Depositing User: Y. Etik Supriyanti
Date Deposited: 22 Jan 2016 06:39
Last Modified: 22 Jan 2016 06:39
URI: http://repository.usd.ac.id/id/eprint/2613

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