Analisis hubungan antara kualitas layanan dan kepuasan pelanggan dalam membentuk loyalitas pelanggan. Studi kasus pada pelanggan PT. Go-Jek Indonesia

Lase, Sepriyanto (2018) Analisis hubungan antara kualitas layanan dan kepuasan pelanggan dalam membentuk loyalitas pelanggan. Studi kasus pada pelanggan PT. Go-Jek Indonesia. Skripsi thesis, Sanata Dharma University.

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Item Type: Thesis (Skripsi)
Subjects: H Social Sciences > HY Management
Divisions: Faculty of Economics > Department of Management
Depositing User: Y. Etik Supriyanti
Date Deposited: 23 Aug 2018 03:09
Last Modified: 23 Aug 2018 03:09
URI: http://repository.usd.ac.id/id/eprint/30835

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