Pengaruh kualitas pelayanan dan fasilitas terhadap kepuasan konsumen : studi kasus pada konsumen Pt. Kereta Api Indonesia daerah operasional Vi Yogyakarta

Adi Putranto, Thomas Aquinas Wahyu (2016) Pengaruh kualitas pelayanan dan fasilitas terhadap kepuasan konsumen : studi kasus pada konsumen Pt. Kereta Api Indonesia daerah operasional Vi Yogyakarta. Skripsi thesis, Sanata Dharma University.

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Item Type: Thesis (Skripsi)
Subjects: H Social Sciences > HY Management
Divisions: Faculty of Economics > Department of Management
Depositing User: Y. Etik Supriyanti
Date Deposited: 02 May 2016 01:53
Last Modified: 02 May 2016 01:53
URI: http://repository.usd.ac.id/id/eprint/4678

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