Items where Author is "Msilu, William Paulo"

Article

Msilu, William Paulo and Sumarwan, Antonius (2024) Digital Innovation in Business and Economy: Collaboration of Back-Office and Front-Office Employees with Advanced Technology in Facilitating Seamlessness Service Quality Delivery in Hotel Industry. THE 3RD INTERNATIONAL CONFERENCE ON ECONOMICS, BUSINESS, AND MANAGEMENT RESEARCH (ICEBMR). pp. 79-94.

Msilu, William Paulo (2023) The Role of Six Sigma in Hospitality Industry. Proceedings The 2nd International Conference on Economics, Business, and Management Research (ICEBMR), 2. pp. 147-155. ISSN ISSN: 3032-596X

Thesis

Msilu, William Paulo (2024) Assessment on Collaboration of Back-office and Front-office with Advanced technology in Facilitating Seamlessness Service quality delivery in hotel Industry in Yogyakarta, Indonesia. Skripsi thesis, Sanata Dharma University.